HOW TO EXPERIENCE THE ROCK SPA
We invite you to arrive at least 1 hour before your appointment. This gives you enough time to register, use the hydrotherapy and relax.
WHO WILL HELP ME TO CHOOSE MY TREATMENT?
One of our spa representatives will help you plan the perfect spa experience.
WHAT SHOULD I WEAR TO THE SPA?
Wear comfortable! Use bathing suit for hydrotherapy experience and for Spa service you may choose to remain in your undergarments or use the ones provided by the spa during treatment. However, all our spa therapists are skilled in proper draping procedures to ensure your complete comfort and privacy at all times. Please do not bring cell phones, jewelry or other valuables into the spa. The spa is not responsible for lost or forgotten valuables.
WHAT PRECAUTIONS DO I NEED TO TAKE?
We recommend you eat in moderation prior to your spa service and avoid alcoholic beverages. Do not shave your legs prior to a body scrub. A bad sunburn may prevent you from enjoying your spa treatment.
WHAT IF I FORGOT TO SHOW UP FOR MY APPOINTMENT?
Don’t forget please! You will loose the treatment without reimbursement. A no show can be rescheduled based on availability only in case of illness showing a medical waiver.
FEES AND GRATUITIES
It is our goal to provide exceptional service and of course, additional gratuities are always welcome but not expected. You may charge your spa services to your room or to a major credit card (Visa, MasterCard or American Express). *Prices subject to change without prior notice. Subject to space availability. *All Rock Spa® menu treatments and services are available in the Limitless All-Inclusive promotion. A 25% service fee will apply over the final price of all transactions using the Limitless All-Inclusive. The service fee can only be paid in cash, charged to the room and / or charged to a credit card. Booking window: September 15th, 2018 through December 20th, 2019. Travel window: January 6th, 2019 through December 21st, 2019. Restrictions may apply.