Serenity, jungle, and pristine beaches. Riviera Maya is an oasis of luxury merged with the mysticism of the ancient cities of the Mayans like Tulum and Coba. A place on earth so wonderful and unique that rivers flow beneath the ground creating beautiful caverns and sinkholes called cenotes.

The Caribbean sets the ambiance of a tropical destination where time ceases to exist, letting yourself loose from all worries and setting the perfect scenery for limitless exploration and relaxation. 

This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas.




687 guestrooms, including Deluxe Gold Rooms, Deluxe Diamond Rooms, Deluxe Family, Deluxe Platinum Grand Sky Terraces, Deluxe Platinum Grand Sky Terrace 2 Bedroom, Rock Suite Platinum 2 Bedroom, Rock Suite Platinum Rooftop Lounge 2 Bedroom, and Rock Star Suite.



  • All rooms with balcony or terrace & hydro spa tub

  • Flat-screen TVs

  • Custom furniture & artwork

  • KOHLER & Rock Spa® products

  • Loaded mini bar

  • Complimentary streaming music

  • Personal Assistant service available ($)

  • Free calls to the U.S. & Canada (does not include Alaska or Hawaii)

  • Free Wi-Fi

  • Rock Om® - In-room on-demand yoga videos



  • The Market – international buffet

  • Pizzeto – Brick-oven style pizza

  • Frida – Mexican specialties à la carte

  • Ipanema – Brazilian Rodizio

  • Toro - Steakhouse

  • Zen – Asian specialties à la carte & Teppenyaki

  • Caffeto – breakfast, snacks & desserts

  • Float – snacks by the pool

  • 3 bars

  • 24-hr room service



  • Luxury stores & Rock Shop® ($)

  • 2 pools, including a kids’ pool

  • Swimming, snorkeling, paddle boarding & kayaking in the resort’s private oceanside beachscape

  • Body Rock® Fitness Center featuring state-of-the-art fitness, weight training equipment and a variety of Les Mills classes

  • Hard Rock Roxity Kids Club™ (coming in early fall)

  • Music Lab

  • The Cavern - Teens lounge & club

  • Waterslide

  • Tennis courts, bicycles, & climbing wall

  • Monkey Experience

  • Woodward

  • Wrektangle

  • Zip line

  • KIDZ BOP Experience - Coming Summer 2019



  • 91,556 sq. ft. of meeting & event space

  • Decca Ballroom – 24,602 sq. ft. divisible by 12

  • Verve Ballroom – 9,044 sq. ft. divisible by 14

  • Fania Ballroom – 6,035 sq. ft. divisible by 10

  • Convention Center Foyer – 15,243 sq. ft.

  • Epic – 32,275 sq. ft. divisible by 2

  • Epic Foyer – 4,356 sq. ft.

  • Outdoor function space

  • Business center

  • Audio/visual capabilities ($)

  • Wireless Internet

  • Conference Service Manager in charge of the event



  • Unlimited golf at Riviera Cancun Golf Club - 25% Service fee

  • Unlimited golf at Hard Rock Golf Club™ Riviera Maya - 25% Service fee

  • Eco-archaeologist & Adventure packages ($) • Tulum & Coba ($)

  • Riviera Maya’s best attractions nearby ($) • 5th Ave. Playa del Carmen ($)

  • Xcaret, Xel-ha, & Xplor parks ($) • Fishing tours, scuba diving, & snorkeling ($)

($) - Fees apply



Exclusive Section for Adult Guests. Step into Heaven and discover the next level of extravagance. Home to iconic style, Heaven features ultra-posh accommodations, lavish service, the finest amenities and superior indulgence.



577 ultra-posh and lavishly appointed rooms & suites exclusively for adult guests, including Deluxe Gold Rooms, Deluxe Diamond Rooms, Deluxe Platinum Sky Terraces, Rock Suite Platinum 2 Bedroom, Rock Suite Platinum Rooftop Lounge 2 Bedroom, and Bret Michaels Rock Star Suite 2 Bedroom.



For all Riviera Maya adult guests:

  • Ciao – Italian specialties à la carte

  • Le Petit Cochon – French bistro

  • Dive – snacks by the pool

  • Los Gallos – gourmet Mexican cuisine

  • 6 bars & lounges

  • 24-hr room service



For all Riviera Maya adult guests:

  • Rock Spa® – 75 treatment rooms ($), hydrotherapy rooms, Rhythm & Motion beds and a Temazcal Hut.

  • POSH Beauty Salon & Boutique® ($)

  • Body Rock® Fitness Center with Les Mills classes

  • Yoga temple

  • 4 adult-only pools

  • Club Heaven - Here, an epic night starts at 10 P. M. and doesn’t quit until you say so. Just off the lobby, the Heaven Bar & Lounge features nightly entertainment with live DJs, premium drinks, modern and extravagant spaces, a dance floor and an atmosphere worthy of the greatest party in town.



Hard Rock Hotel Riviera Maya is home to some legendary day trips, from scuba diving to snorkeling and fishing. The area also hosts several Eco and Adventure parks like Xcaret, Xel-Ha, Xplor, and the Sian Ka’an Biosphere Reserve.