Riviera Maya

This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas.

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Rooms

This is it. You and your band have arrived at the good life. Bust through the doors and head front row to all the family-friendly, awesome-approved amenities one room can handle. Go ahead — step out to your private balcony and soak it in. That’s the feeling of a legendary vacation, and there’s way more where that came from.

Kick it with hot tubs, flat screen satellite TVs, and wireless Internet. Live like a legend with 24-hour room service, a fully stocked minibar for the adults, and kid-friendly snacks for the crew. There’s kid-sized slippers and robes, fun bath products, and welcome gifts for every member of your entourage. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And we make sure of it with every awesome extra and every lavish room.

 

[DELUXE ROOMS]

Yeah, that’s your room. No. Scratch that. It’s your ticket to the greatest all inclusive experience. Ever. Step inside and enjoy.

[FAMILY SUITES]

Whether you’re in the second grade or on your second world tour, these suites offer everything you and your crew need to rock the show. 

[ROCK SUITES]

Unleash your inner icon and live the good life with lavish extras, opulent style, and all the amenities one suite can handle.

 

[ROCK STAR SUITE]

A living legend, this suite redefines the meaning of luxury — one that has to be experienced to be believed. Boom. You’re welcome.

 

[DELUXE ROOMS]

DELUXE ROOM – You’re a Rock Star now. Soak it in and enjoy top-shelf luxury and everything you need for an unforgettable all inclusive performance with:

  • One king or two double beds, a hot tub, and complimentary Wi-Fi
  • Private balcony, hammock, personal liquor dispenser  and 24-hour room service
  • Minibar with soda, bottled water, juices, domestic beer and an in-room bottle of wine
  • Flat screen satellite TV, individually controlled AC
  • Rock Spa® bath amenities, bathrobes and slippers
  • Laptop-sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron and ironing board

View: Resort View

Max Occupancy: Up to 4 guests including children. 482 sq. ft., 44.8 m2

 

DELUXE GOLD – Consider this room your all-access pass to club awesome. So kick things off in style and never look back with:

  • One king or two double beds, a hot tub and complimentary Wi-Fi
  • A private balcony, hammock and personal liquor dispenser
  • Rock Spa® bath amenities, bathrobes and slippers
  • 24-hour room service and a flat screen satellite TV
  • Laptop-sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board and individually controlled AC
  • Minibar with soda, bottled water, juices, domestic beer and an in-room bottle of wine

View: Garden View

Max Occupancy: Up to 4 guests including children. 482 sq. ft., 44.8 m2

 

DELUXE DIAMOND – Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury:

  1. One king bed, a hot tub, wireless Internet, and flat screen satellite TV
  2. Two 25-minute massages at the Rock Spa® and aroma therapy
  3. Complimentary beach bag and bottle of red wine
  4. Upgraded liquor including JB Whisky, Absolut Vodka, Appleton White Rum and Jose Cuervo Tequila
  5. Exclusive phone concierge service and select in-room dining menu
  6. Private balcony, hammock, CD, DVD and i-dock

 

  1. Private check-in, late check-out and early check-in subject to availability
  2. Rock Spa® bath amenities, bathrobes and slippers
  3. Minibar with bottled water, juice, soda and domestic beer
  4. Coffee maker, espresso machine, telephone, alarm clock, hair dryer, iron, ironing board and digital safe

 

View: Ideal location with Pool and/or Partial Ocean View

Max Occupancy: Up to 2 adults. 482 sq. ft. 44.8 m2

 

DELUXE FAMILY – Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including:

  • Two connecting rooms with one king and two double beds
  • Private balcony, hammock, hot tub and complimentary Wi-Fi
  • Xbox 360, DVD player, and Fun in The Sun Bucket Kit
  • Kid’s room service menu, L’Oreal Kids bath products, candies and chocolate milk
  • Complimentary mini cake for birthdays upon request
  • Personal liquor dispenser and an adult minibar with soda, bottled water and domestic beer
  • A kid-friendly minibar with snacks, juices, soda and more
  • Flat screen satellite TV and 24-hour room service
  • Rock Spa® bath amenities, bathrobes and slippers for kids and adults
  • Coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop-sized digital safe and individually controlled AC

View: Garden or Resort View

Max Occupancy: Up to 6 guests including children and infants. This room category is only available for families traveling with children. 964 sq. ft., 89.6 m2

 

DELUXE PLATINUM – GRAND SKY TERRACE  

– Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy:

  • Access to a private 3rd floor grand sky terrace, lounge chairs and hot tub
  • One king bed and complimentary Wi-Fi
  • Private balcony, hammock, personal liquor dispenser and in-room red wine
  • Minibar with soda, bottled water, juices and domestic beer
  • Flat screen satellite TV, 24-hour room service and turn-down service
  • Rock Spa® bath amenities, bathrobes, and slippers
  • Coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop-sized digital safe and individually controlled AC
  • Private BBQ service available in sky terrace at extra cost

View: Ocean View

Max Occupancy: Up to 2 guests. 1,446 sq. ft., 134.4 m2 including terrace

 

DELUXE PLATINUM – GRAND SKY TERRACE (CONNECTING)

We packed this crowd pleaser with everything your entourage needs live it up and rock the show in style. Enjoy:

  • Private balcony, hammock and 3rd floor grand sky terrace with a double hot tub, lounge chairs, tables, a restroom and an ocean view
  • Two connecting rooms with one king and two double beds, hot tub and wireless Internet
  • Xbox 360, DVD player, and Fun in The Sun Bucket Kit
  • Kid’s room service menu, L’Oreal Kids bath products and kid-friendly snacks
  • Premium liquor dispenser, red wine, and an adult minibar with soda, bottled water and domestic beer, upgraded liquors available
  • A kid-friendly minibar with juices, soda, snacks and more
  • Complimentary mini cake for birthdays upon request
  • Flat screen satellite TV and 24-hour room service
  • Rock Spa® bath amenities, bathrobes and slippers
  • Coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop-sized digital safe and individually controlled AC
  • Private BBQ service available in sky terrace at extra cost

View: Ideal Ocean View

Max Occupancy: Up to 6 guests including children and infants. This room category is available for families traveling with and without children. 1,928 sq. ft., 179 m2 including terrace

 

[ROCK SUITES] 

ROCK SUITE PLATINUM (2 BEDROOM) – This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy:

  • One bedroom with a king bed and a second with two double beds
  • Premium liquor dispenser and in-room bottle of red wine, upgraded liquor available
  • Minibar with soda, bottled water, juices and domestic beer
  • Exclusive restaurant and late-night pillow menu
  • Aromatherapy, Rock Spa® amenities, bathrobes and slippers
  • Wireless internet, flat screen satellite TV, DVD player, CD player, and i-dock
  • 24-hour room service with select menu
  • Living room and dining room
  • Nightly petit fours & turn-down service
  • Oversized private balcony, hammock, hot tub, lounge chairs and tables

View: Ocean Front  

Max Occupancy: Up to 6 guests including children and infants. 2,583 sq. ft., 240 m2

 

ROCK SUITE PLATINUM – ROOFTOP LOUNGE (2 BEDROOM)– Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy:

  • One bedroom with a king bed and a second with two double beds
  • Living and dining room
  • Private balcony, hammock, lounge chairs and table
  • Sky terrace with a hot tub, table, chairs, restroom and ocean view
  • Premium liquor and an in-room bottle of wine, upgraded liquors available
  • Minibar with bottled water, domestic beer, soda and juice in each room
  • Exclusive restaurant and late-night pillow menu
  • Aromatherapy, Rock Spa® amenities, bathrobes and slippers
  • Wireless internet, flat screen satellite TV, DVD player, CD player and i-dock
  • 24-hour room service with a select menu, nightly petit fours and turndown service
  • Private BBQ service available in sky terrace at extra cost

View: Ocean Front  

Max Occupancy: Up to 6 guests including children and infants. 5,166 sq. ft., 480 m2 including terrace

 

[ROCK STAR SUITES] 

ROCK STAR SUITE (2 BEDROOM) – Just when you thought it couldn’t get any better, we took awesome, turned it to 11, and gave it a home with wall-to-wall extras. Step inside and step up to:

  • 1 king-sized bed and 1 double bed with private balcony and flat screen TV
  • Dedicated butler service
  • Sky terrace with a private pool, hammock, hot tub, chairs, tables and ocean view
  • Living and dining room, premium bar and classic Aerosmith memorabilia
  • Surround sound entertainment system, Blu-ray player, Xbox 360, Kinect and 65” plasma TV
  • Selection of in-room guitars from PICKS, aromatherapy and hangover kit
  • Exclusive 24-hour room service and minibar in each room
  • Complimentary beach bag, nightly turndown service and hangover kit
  • Private check-in, late check-out and early check-in subject to availability
  • Private BBQ service available in sky terrace at extra cost

View: Ocean Front  

Max Occupancy: Up to 6 guests including children and infants. 5,166 sq. ft., 480 m2 including terrace

Dining

Here, dining is about more than food. It’s a feast for the senses and an appetite for the good life. One served up with legendary eats and non-stop service at 9 incredible restaurants. It’s access to everything from authentic Brazilian Rodizio at Ipanema and Asian fusion at Zen, to decedent steak at Toro, and snack by the pool at Float. And of course, 24-room service whenever you want. Because this is paradise. And why not?

[RESTAURANTS]

 THE MARKET

Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.

PIZZETO

Step outside and step into a world of flavor with a wood burning stove, crispy brick-oven pizza, salads, soups, and pasta à la carte.

FRIDA

Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties à la carte.

IPANEMA

Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit, sample, and share with traditional ingredients and modern style.

ZEN

From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served à la carte.

TORO – Heaven Section

The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served à la carte.

CIAO – Heaven Section

Savor the finest Italian specialties à la carte as you take your taste buds on a journey to the heart of culinary paradise. We’ve got your favorite table ready and waiting.

LE PETIT COCHON – Heaven Section

Serving remarkable dishes à la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.

Los Gallos – Heaven Section

Mexican gourmet à la carte.

 

[DELIS and SNACK BAR]

 Being this epic can work up a hunger. With 3 delicious snack and sweet options, you’re never far from a quick bite to eat.

CAFFETO

Kick back and take it slow with snacks, coffee, and tea served until 11PM.

 FLOAT

Grab a quick bite to eat or enjoy a selection of top-shelf cocktails by the pool.

DIVE

Refuel with great snacks, top-shelf drinks, and service by the Heaven pool.

 

 

[IN-ROOM DINING]

 Sometimes going big means keeping a low profile. Stay in, enjoy your view, soak in the double Jacuzzi, and order up any time of day with 24-hour room service. Here, you’ll never get bored and you’ll always be satisfied. We’ll make sure of it.

 

[BARS]

 With 9 legendary bars, you’re never far from a refill. That’s what being a Rock Star is all about. Raise a glass and toast to all things awesome as you live it up and take it through the night. Or, relax and grab a cool drink along the crystal blue waters and warm Caribbean sand with service by the pool.

We even packed your room with a personal liquor dispenser, premium brands, and a fully stocked minibar with domestic beer, bottled water and juice.

 

SUN BAR

The perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites, and a premium selection.

 

MARTINI BAR– Heaven section

Enjoy classic martinis and a selection of top-shelf spirits, all just off the Heaven section of the Hard Rock Hotel Riviera Maya.

 

HEAVEN BAR & LOUNGE– Heaven section

Just steps from the main lobby, Heaven Bar & Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean.

 

RHYTHM BAR– Heaven section

Part of the Rock Spa® experience, Rhythm features a relaxing environment, premium cocktails, and international drinks just steps from the Cross Current pool.

 

DIVE BAR- Heaven section

Short steps from the main pool, the Dive Bar is the perfect place to relax after a sun filled day with fresh beverages and light snacks.

 

FLOAT BAR

A fresh Margarita for you and a strawberry smoothie for your little one. Enjoy this pool side bar while soaking up the Caribbean sun.

 

CAFFETTO

Kick back and take it slow with snacks, coffee, full bar and premium cocktails until 11PM.

Amenities

This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where paradise comes to play. It starts on a stage of natural sea coves, incredible service, and undeniable excess at every turn. From there, it’s entirely up to you and your every rock star whim. Welcome to paradise, hombre.

  • Rock Spa® ($) – 75 treatment rooms
  • Body Rock Fitness Center®
  • POSH Beauty Salon®
  • Little Big ClubTM
  • 2 Expansive pools, splash park & water slide
  • 4 Adults-only pools
  • Tranquil sea cove & a private white sand beach
  • Kayaking, snorkeling, beach soccer, and more
  • Outdoor hydro spa tubs
  • Poolside service
  • Nearby Golf Course – 18-hole course, Robert con Hagge design

Entertainment

Strap in, you’re headed to the front row of paradise. And that means legendary entertainment that flows like a power ballad from a 1,000-watt amp.

From thrilling nightclubs and bars to amazing live shows and themed events, there’s something for everyone here. And that’s just the way we like it.

 

[NIGHT CLUB]

Things only heat up once the sun goes down. Enjoy an epic nightlife filled with live performances, music, and top-shelf drinks to toast it all.

 

[HEAVEN BAR & LOUNGE] 

Here, an epic night starts at 10PM and doesn’t quit until you say so. Just off the lobby, the Heaven Bar & Lounge features nightly entertainment with live DJs, premium drinks, modern and extravagant spaces, a dance floor  and an atmosphere worthy of the greatest party in town.

 

[BARS and Snack Bars]

 With 6 legendary bars, you’re never far from a refill. That’s what being a rock star is all about. Raise a glass and toast to all things awesome as you live it up and take it through the night. Or, relax and grab a cool drink along the crystal blue waters and warm Caribbean sand with service by the pool.

We even packed your room with a personal liquor dispenser, premium brands, and a fully stocked minibar with domestic beer, bottled water and juice.

 

SUN BAR

The perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites, and a premium selection.

FLOAT

Enjoy a legendary cocktail menu by the pool with all the Hard Rock excess you can handle.

DIVE

Located at the heart of the Heaven pool, Dive features a swim-up bar so you won’t have to leave the water to top off your drink.

MARTINI BAR

Enjoy classic martinis and a selection of top-shelf spirits, all just off the Heaven section of the Hard Rock Hotel Riviera Maya.

HEAVEN BAR & LOUNGE – Heaven section

Just steps from the main lobby, Heaven Bar & Lounge features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean.

RHYTHM BAR

Part of the Rock Spa® experience, Rhythm features a relaxing environment, premium cocktails, and international drinks just steps from the Cross Current pool.

Area Attractions

Hard Rock Hotel Riviera Maya is home to some legendary day trips, from scuba diving to snorkeling and fishing. The area also hosts several Eco and Adventure parks like Xcaret, Xel-Ha, Xplor, and the Sian Ka’an Biosphere Reserve.